Nairaloop is your all-in-one payment and discovery platform. Search and pay for anything instantly—from bills and airtime to banking, betting, travel and more.
Learn how Nairaloop works in just five simple steps.
Find any service or pay any bill. Search by @tag, phone number or account number.
Browse available services and choose the provider you want.
Complete your payment securely using your preferred payment method.
Receive instant confirmation and receipts immediately after payment.
Your requested service becomes active instantly.
Find any bill, tag, or account number instantly.
Browse trusted providers and pick what you need.
Pay safely with your preferred payment method.
Get receipts and confirmation right away.
Your service goes live instantly — simple and fast.
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Last Updated: July 2026
Welcome to Nairaloop. These Terms & Conditions ("Terms") govern your access to and use of the Nairaloop website, mobile applications, and related services ("Services"). By creating an account or using Nairaloop, you agree to these Terms.
Nairaloop is a digital platform operated by Pillar26 Limited that enables users to search, discover, and access financial and lifestyle services, including but not limited to:
Some services are provided by licensed third-party partners.
To use Nairaloop, you must:
We may refuse or suspend accounts that fail verification.
You are responsible for:
You must notify us immediately if you suspect unauthorized access.
Certain services require identity verification.
You may be asked to provide:
Failure to complete verification may limit access to certain features.
Where available, your Nairaloop Wallet allows you to:
Wallet balances do not earn interest unless expressly stated.
Transaction limits may apply depending on your verification level.
Many services available through Nairaloop are provided by licensed third-party providers.
These include:
Availability, pricing, and processing times may vary.
Some transactions may attract fees.
Where applicable:
By confirming a transaction, you authorize Nairaloop to process the payment.
If a transaction fails after your account has been debited:
Refund eligibility depends on the nature of the transaction and the policies of the relevant service provider.
You agree not to:
Violation may result in account suspension or termination.
While we aim for uninterrupted service, Nairaloop does not guarantee continuous availability.
Services may occasionally be unavailable due to:
All content on Nairaloop, including:
is owned by or licensed to Pillar26 Limited and protected by intellectual property laws.
You may not copy, reproduce, or distribute any content without permission.
Your use of Nairaloop is also governed by our Privacy Policy.
By using our Services, you consent to the collection and processing of your information in accordance with applicable privacy laws.
To the maximum extent permitted by law, Nairaloop and Pillar26 Limited shall not be liable for:
Our liability is limited to the extent required by applicable law.
We may suspend, restrict, or terminate your account if:
Where appropriate, we will notify you before taking such action.
We may add, remove, or modify features at any time to improve the platform, comply with legal requirements, or maintain security.
We may update these Terms from time to time.
Updated versions will be posted on our website or app, and your continued use of the Services constitutes acceptance of the revised Terms.
These Terms shall be governed by the laws applicable to the jurisdiction in which Pillar26 Limited operates the relevant Nairaloop service, unless otherwise required by local law.
If you have questions regarding these Terms, you can contact us through:
Nairaloop
Owned and operated by Pillar26 Limited
Email: support@nairaloop.com
Website: www.nairaloop.com
Nairaloop is an all-in-one payment and discovery platform that lets you search, pay, and access a wide range of services instantly — from airtime and data to travel, bills, crypto, and more.
Getting started is easy:
Yes. Your security is our priority.
Nairaloop uses industry-standard encryption, secure authentication, fraud monitoring, and identity verification to help keep your account and transactions protected.
We continuously improve our security to provide a safe payment experience.
Depending on the service, you can pay using:
More payment options will continue to be added as Nairaloop grows.
Funding your wallet is simple:
Funds are usually credited within minutes.
Most transactions are completed instantly or within a few minutes.
Processing times may vary depending on the service provider, bank, or network.
If a transaction is delayed, you can monitor its status in your transaction history.
Yes.
If a transaction fails but your account is charged, we'll automatically process a reversal whenever possible.
If the refund isn't completed automatically, simply contact our support team with your transaction details, and we'll investigate the issue promptly.
Nairaloop is launching with support for Nigeria and plans to expand into additional countries over time.
As new regions become available, you'll be able to access more local services, payment methods, and currencies directly within the app.
Our support team is always ready to help.
You can reach us through:
We aim to respond to most enquiries as quickly as possible.